Careers
Work at Sitetracker
Deploy the future for yourself and the globe with Sitetracker.
What if you could go to work everyday with a smile? Oh, and be able to leave with a smile. At Sitetracker, we believe that people are our number one asset. They’re the cornerstone for everything, from making our platform the envy of the industry to ensuring that our customers are always on point. Visit us any time and learn why we smile so much.
Great Customers
Our customers use Sitetracker every day to build the infrastructure of tomorrow. Our market leading 94% adoption rate speaks to the change we bring to our customers’ lives.
Amazing Product
Powerful enterprise grade software built for the unique needs of operations teams and project managers across industries like telecom and alternative energy.
Great Opportunity
Ubiquitous connectivity and alternative forms of energy are transforming the ways we live our lives. Sitetracker makes these incredibly complex projects possible.
Amazing Culture
Helping local charities, supporting major causes, joining Spartan races, and taking spin classes — we work hard and have a lot of fun.
What Our Employees Are Saying
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Every time we have a new release, I have the opportunity to work with engineers and see the ideas become a new set of features. It is incredible to be a part of all stages of the product, from conception to development.
Shari Clare Technical Writer -
I am a highly motivated and career-driven person, and I was looking for a workplace where I can continually grow. At Sitetracker, I am learning how to be a better CSM every day through effective requirements gathering sessions and a more strategic approach. I am proud of my new training program for our Salesforce Lightning upgrade and the range of executive dashboards and reports that I have built!
Kathleen Roberts Customer Success Manager -
Our product’s biggest differentiators are its array of features, templates, capacity for customization, and focus on seamless usability. We have slotted enhancements and development hours dedicated to improving usability for our end users. I am proud of my team’s efforts, which are reflected in our high scores and renewal rates.
Zainab Shikari Senior Software Engineer
Open Roles
Awesome locations, great offices, and amazing people. Explore available roles at Sitetracker and join the team. See the job applicant policy here.
The Opportunity
As our Field Marketing Manager, you’ll seize a pivotal opportunity to own, scale, and innovate our events presence, directly impacting revenue growth and pipeline generation. For a results-oriented marketer, this role will allow you to drive a major growth channel by joining a high-performing and collaborative team with strong momentum and ambitious goals. You won’t just oversee timelines—you’ll drive enterprise-level impact, shaping our engagement strategy and delivering measurable ROI.
What You’ll Do
You’ll step into a critical, high-impact role as our dedicated, travel-ready US Field Marketing Manager, taking full ownership of end-to-end planning and execution for all US events. This means meticulously orchestrating everything from strategic conception to on-site delivery, eliminating operational bottlenecks and significantly scaling our pipeline efforts. Beyond your direct ownership of US-focused programs, you will also play a crucial supporting role in the logistics and planning for select global events, contributing to our broader market reach and helping to manage the extensive portfolio that currently spans 24+ events worldwide. This distinct focus empowers you to drive new ideas and elevate execution, while providing vital operational support across our global marketing initiatives.
The Skills You’ll Have
Technical Proficiency
-Own end-to-end execution for multiple trade shows,, field events, and webinars within the same year.
-Manage event logistics independently, including vendor relations, shipping, booth operations, onsite staffing, and running of show.
-Partner closely with Sales and SDR teams to drive pipeline and accelerate deals, from meeting targets to structured follow-up processes.
– Demonstrate expert ability to track and report event performance and ROI, including sourced/influenced pipeline, meetings set, and conversion rates.
-Champion process innovation by building repeatable event playbooks that elevate execution quality and efficiency across all programs.
Demand Generation
-Build integrated demand generation campaigns that seamlessly combine field events with digital channels like email, webinars, and paid/organic media to drive pipeline.
-Understand target markets and segments deeply, tailoring programs to align with Ideal Customer Profile (ICP) priorities. closely with Sales and SDR teams on campaign planning, meeting targets, and structured follow-up to convert engagement into pipeline
– Drive integrated field programs with distinct goals, including net-new pipeline generation, opportunity acceleration, and customer expansion/upsell. Experience running non-event demand generation campaigns, including nurture, paid search, display, and webinars, and integrating them with field activities for maximum impact.
Strategic Thinking
-Build and own an annual/quarterly field marketing plan that is deeply aligned with business priorities, pipeline targets, segments, and regions.
-Prioritize the right events and programs based on expected ROI, audience fit, and sales priorities, moving beyond simply “doing more events.”
-Utilize performance data to continuously refine and improve strategy over time, identifying what to scale, what to stop, and what new initiatives to test.
-Identify and launch new strategic field plays, such as executive dinners or partner-led programs, that materially improve pipeline quality and conversion.
-Anticipate market and competitive shifts, proactively adjusting field strategy—including themes, messaging, event mix, verticals, and regions—to stay ahead and maximize impact.
Collaboration
-Partner closely with Sales and SDR teams to strategically plan field programs, set ambitious meeting targets, and coordinate robust follow-up processes.
-Collaborate cross-functionally with Product Marketing to align messaging, assets, and execution timelines for cohesive campaigns.
-Work effectively with internal teams and external partners/vendors to ensure smooth execution and swiftly resolve any issues that arise.
-Build trust and influence without authority, demonstrating strong teamwork, responsiveness, and a solutions-oriented attitude.
-Manage difficult stakeholder situations effectively by navigating conflicting priorities and last-minute changes while maintaining trust and driving quick decisions.
Within 90 Days, You’ll:
- Fully own the end-to-end execution of current US field programs and tradeshows, ensuring seamless logistics and strong initial sales alignment.
- Establish and formalize key performance indicators (KPIs) and reporting frameworks for all owned events, setting the foundation for measurable pipeline impact.
- Begin building strong relationships with Sales and SDR leadership, aligning on immediate program goals and follow-up processes to maximize conversions.
Within 180 Days, You’ll:
- Deliver measurable pipeline impact and ROI from your owned events, actively reporting on performance and proposing data-backed optimizations.
- Proactively identify opportunities to strengthen Sales/SDR alignment, elevating event execution with innovative ideas and tailored programs.
- Take full ownership of budget management for US field events, demonstrating fiscal discipline and maximizing return on investment.
Within 365 Days, You’ll:
- Define and execute a comprehensive annual field marketing strategy for the US, driving significant, measurable pipeline and revenue impact.
- Elevate the overall quality, innovation, and scale of our event execution, becoming a recognized leader in connecting field marketing to broader demand generation goals.
- Proactively identify and launch new strategic field plays, influencing the overall go-to-market approach and consistently raising the bar for pipeline quality and conversion.
The Opportunity
This isn’t just an Integration Architect role—it’s a career-defining opportunity to architect the future of how Sitetracker seamlessly moves data across platforms, teams, and systems. You’ll tackle the challenge of data silos and technical inefficiencies that slow down the business, and instead, create robust, scalable, and reliable solutions that enable real-time insights and smarter decision-making.
You’ll be stepping into a high-impact role that requires both vision and precision. What sets our top performers apart is their ability to blend deep technical expertise with proactive stakeholder engagement. They are trusted advisors, excellent communicators, and resourceful problem solvers. If you’re someone who thrives on autonomy, technical rigor, and making meaningful impact at scale, this is the role where you can do your best work. You’ll be embedded within key initiatives that shape the way our systems grow with the business and directly influence how customers and teams experience Sitetracker.
This is your chance to drive architectural excellence in a company that is committed to innovation, excellence, and building for tomorrow.
What You’ll Do
You’ll join Sitetracker’s mission-critical integration team and bring to life end-to-end enterprise integration strategies. This isn’t just about plugging systems together—it’s about building a future-proof architecture that supports rapid scaling and business evolution.
From day one, you’ll lead solution design efforts across departments, translating complex requirements into elegant integration blueprints. Your work will span technical strategy, delivery oversight, and stakeholder management, ensuring that solutions are not just technically sound but also meet the needs of the business.
You’ll collaborate with senior architects, product teams, and external vendors, delivering key integration designs while influencing build quality and driving continuous improvement. Whether you’re presenting technical rationale to business leaders or guiding implementation teams, you’ll be central to unlocking Sitetracker’s next phase of growth.
The Skills You’ll Have
Solution Design & Architecture
– Has designed solution architecture for at least three enterprise-scale integration projects
– Can evaluate multiple design options and justify architectural decisions
– Demonstrates strong understanding of integration patterns, scalability, and resiliency
– Has architected multi-system or enterprise-level integration landscapes
– Understands long-term impact of technical choices and proactively designs for future needs
Discovery & Requirements Translation
– Has led customer integration discovery sessions and documented technical requirements
– Can turn business needs into structured integration use cases
– Can align technical capabilities with customer pain points and business value
– Has consolidated input from multiple departments into unified technical specifications
– Drives consensus on requirements with both technical and non-technical stakeholders
Technical Leadership & Build Oversight
– Has reviewed build work for alignment with defined architecture standards
– Can identify and resolve deviations in implementation
– Can guide developers on technical best practices for integration
– Has acted as technical authority across multiple project teams
– Proactively manages build risks and adjusts approach to ensure quality outcomes
Stakeholder Engagement & Communication
– Has presented integration solution designs to customer stakeholders
– Can explain complex technical decisions clearly to non-technical audiences
– Builds trust quickly with internal and external stakeholders
– Has presented to executives and influenced decision-making
– Drives alignment across cross-functional teams through clear, consistent communication
Within 90 Days, You’ll:
- Deliver integration solution design for at least one active cross-functional project.
- Build strong working relationships with product, engineering, and key external vendors.
- Conduct architectural reviews for current integration workflows and propose improvements.
- Act as a technical thought partner during early-stage discovery on upcoming initiatives.
Within 180 Days, You’ll:
- Lead the end-to-end architecture and delivery guidance for multiple concurrent integration projects.
- Drive consistency in technical standards across all integration designs and documentation.
- Actively influence technical alignment and strategy with at least two external system vendors.
- Be recognized as a go-to authority on integration best practices within the team.
Within 365 Days, You’ll:
- Establish and enforce scalable integration architecture frameworks across the organization.
- Mentor junior architects and engineers on integration strategy and execution.
- Deliver measurable performance improvements across key systems through thoughtful integration design.
- Lead cross-functional post-mortems and incorporate learning into future solution architecture.
The Opportunity
This isn’t just an Integration Architect role—it’s a career-defining opportunity to architect the future of how Sitetracker seamlessly moves data across platforms, teams, and systems. You’ll tackle the challenge of data silos and technical inefficiencies that slow down the business, and instead, create robust, scalable, and reliable solutions that enable real-time insights and smarter decision-making.
You’ll be stepping into a high-impact role that requires both vision and precision. What sets our top performers apart is their ability to blend deep technical expertise with proactive stakeholder engagement. They are trusted advisors, excellent communicators, and resourceful problem solvers. If you’re someone who thrives on autonomy, technical rigor, and making meaningful impact at scale, this is the role where you can do your best work. You’ll be embedded within key initiatives that shape the way our systems grow with the business and directly influence how customers and teams experience Sitetracker.
This is your chance to drive architectural excellence in a company that is committed to innovation, excellence, and building for tomorrow.
What You’ll Do
You’ll join Sitetracker’s mission-critical integration team and bring to life end-to-end enterprise integration strategies. This isn’t just about plugging systems together—it’s about building a future-proof architecture that supports rapid scaling and business evolution.
From day one, you’ll lead solution design efforts across departments, translating complex requirements into elegant integration blueprints. Your work will span technical strategy, delivery oversight, and stakeholder management, ensuring that solutions are not just technically sound but also meet the needs of the business.
You’ll collaborate with senior architects, product teams, and external vendors, delivering key integration designs while influencing build quality and driving continuous improvement. Whether you’re presenting technical rationale to business leaders or guiding implementation teams, you’ll be central to unlocking Sitetracker’s next phase of growth.
The Skills You’ll Have
Solution Design & Architecture
+ Has designed solution architecture for at least three enterprise-scale integration projects
+ Can evaluate multiple design options and justify architectural decisions
+ Demonstrates strong understanding of integration patterns, scalability, and resiliency
+ Has architected multi-system or enterprise-level integration landscapes
+ Understands long-term impact of technical choices and proactively designs for future needs
Discovery & Requirements Translation
+ Has led customer integration discovery sessions and documented technical requirements
+ Can turn business needs into structured integration use cases
+ Can align technical capabilities with customer pain points and business value
+ Has consolidated input from multiple departments into unified technical specifications
+ Drives consensus on requirements with both technical and non-technical stakeholders
Technical Leadership & Build Oversight
+ Has reviewed build work for alignment with defined architecture standards
+ Can identify and resolve deviations in implementation
+ Can guide developers on technical best practices for integration
+ Has acted as technical authority across multiple project teams
+ Proactively manages build risks and adjusts approach to ensure quality outcomes
Stakeholder Engagement & Communication
+ Has presented integration solution designs to customer stakeholders
+ Can explain complex technical decisions clearly to non-technical audiences
+ Builds trust quickly with internal and external stakeholders
+ Has presented to executives and influenced decision-making
+ Drives alignment across cross-functional teams through clear, consistent communication
Within 90 Days, You’ll:
- Deliver integration solution design for at least one active cross-functional project.
- Build strong working relationships with product, engineering, and key external vendors.
- Conduct architectural reviews for current integration workflows and propose improvements.
- Act as a technical thought partner during early-stage discovery on upcoming initiatives.
Within 180 Days, You’ll:
- Lead the end-to-end architecture and delivery guidance for multiple concurrent integration projects.
- Drive consistency in technical standards across all integration designs and documentation.
- Actively influence technical alignment and strategy with at least two external system vendors.
- Be recognized as a go-to authority on integration best practices within the team.
Within 365 Days, You’ll:
- Establish and enforce scalable integration architecture frameworks across the organization.
- Mentor junior architects and engineers on integration strategy and execution.
- Deliver measurable performance improvements across key systems through thoughtful integration design.
- Lead cross-functional post-mortems and incorporate learning into future solution architecture.
The Opportunity
Step into a pivotal role at the intersection of enterprise technology and strategic partnerships, driving significant revenue growth and customer acquisition across Europe. As someone that is fluent in at least one European language (German, French, Spanish AND/OR Italian you’ll build and activate high-value, long-term alliances with SIs, Consultancies, and ISVs, influencing major players within the critical infrastructure ecosystem. This is a challenging, growth-oriented opportunity within a high-performing team, where your commercial acumen and ability to move with speed and rigour will directly shape our market expansion.
What You’ll Do
Reporting directly to the Head of Partners – EMEA, you’ll be a highly effective operational ‘activator’ making things happen out in the field together with our partners. Your core mission will be to achieve ambitious ARR targets, driving leads and opportunities with the partner network. You will establish and nurture joint business plans with priority SIs and Consultancies, expanding relationships and spearheading co-selling initiatives. You will join an established Partners team, hitting the ground running as you apply your Partner Management experience and adapt at speed.
The Skills You’ll Have
Co-Sell Orchestration & Sales Influence
– Consistently exceed personal revenue targets, demonstrating a strong commercial drive.
– Identify win-win opportunities that bring end customer value through software licenses and implementation services.
– Demonstrate a hands-on approach to leading sales cycles together with Partners and AEs, including shaping joint value propositions, preparing sales collateral, and drafting joint delivery models.
– Possess experience in running training sessions for Account Executives on effective partner collaboration throughout a deal cycle.
Field Activation & Account Mapping
– Articulate a compelling value proposition for SIs, Consultancies and ISVs to partner with Sitetracker
– Provide evidence of successfully mapping internal account lists with partner accounts to identify concrete opportunities for collaboration.
– Understand the internal dynamics and structure of professional service organisations and identify the key profiles to sponsor and drive partnerships
– Share success stories of converting nascent or unproductive partnerships into highly productive ones
– Point to multiple successful account mapping exercises that directly translated into leads and opportunities, bringing account teams together for a joint customer approach with partners similar to Sitetracker’s.
Partner Relationship Management
– Show experience negotiating and advancing partner agreements, moving partners through various tiers (e.g., from “Registered” to “Preferred”).
– Provide evidence of coordinating successful sales or delivery enablement programs that resulted in partner certification.
– Demonstrate a structured approach to governance, including examples of agendas used for Quarterly Business Reviews (QBRs).
– Successfully handle critical escalations (e.g., a failed delivery) and adeptly restore the health and trust in relationships.
– Possess an existing network of relevant partners that will accelerate Sitetracker’s progress.
– Ideally have or do have experience of working with Salesforce and/or AWS
Sector and Domain-Specific Expertise
– Demonstrate fluency in the Plan, Build, Operate, Maintain lifecycle for critical infrastructure
– Possess direct experience in relevant industries such as Clean Energy, Utilities, Digital Infrastructure, Data Centres, Real Estate, Rail
– Exhibit detailed knowledge of competitive technology solutions within asset lifecycle management.
Within 90 Days, You’ll:
- Integrate swiftly into the EMEA Partner and Sales teams, gaining a comprehensive understanding of the current partner network and ongoing initiatives.
- Have command of the Sitetracker message and be able to articulate our story and value proposition to partners and prospects
- Contribute to the partner-sourced pipeline by influencing early-stage opportunities and actively supporting existing co-sell motions.
Within 180 Days, You’ll:
- Establish and formalize joint business plans with each of your SI/Consultancy partners, detailing co-selling and enablement initiatives with clear success metrics.
- Be facilitating and closing multiple late stage opportunities together with partners
- Orchestrate and participate in successful enablement programs for partner sales teams
Within 365 Days, You’ll:
- Exceed annual ARR targets driven by your partner network, demonstrating consistent pipeline build, deal velocity and successfully won opportunities
- Elevate strategic partner relationships, advancing key partners through the partner tiers and working closely with them for customer and partner success
- Maintain a vibrant portfolio of trusted partners across geographies, industries, segments
The Opportunity
As an Operations Associate on Sitetracker’s Customer Experience Operations Team, you’ll play a key role in making our services business run smoothly. You’ll help ensure that projects are set up correctly, resources are planned effectively, and billing is accurate and timely.
You’ll work closely with Delivery Managers, Project Managers, and the Operations Team to solve practical challenges like:
Matching the right people to the right projects,
Ensuring time & materials work is billed correctly
Keeping project data clean and organised
You’ll help improve and streamline processes, allowing our delivery teams to focus on serving customers. Experience with Salesforce, CPQ, and Certinia (FinancialForce) is a big plus, as you’ll use these systems daily to track work and deliver results.
Suppose you enjoy problem-solving, collaborating across teams, and ensuring details are accurate. In that case, this role will provide you with the opportunity to learn, grow, and have a meaningful impact on our operations.
What You’ll Do:
As an Operations Associate, you’ll be the engine behind our project execution success, managing everything from project setup and resource planning to skills tracking and billing workflows. You’ll ensure the right people are on the right projects at the right time, aligning team assignments with skills to drive efficient and high-quality delivery. Your reports won’t just inform; they’ll empower leadership with actionable insights for better, data-driven decisions. You’ll serve as a proactive and trusted operational partner to Delivery Managers, Finance, and Project Managers, identifying recurring issues and championing scalable solutions that elevate data quality and process automation. Collaborating closely with the Operations Manager, you’ll contribute to high-impact strategic initiatives, such as process redesigns, tool enhancements, and system integrations, representing Operations in cross-functional projects that enhance our customer delivery. Your expertise in navigating Salesforce, Certinia, and internal tools will set you apart as the go-to team member who ensures nothing falls through the cracks
The Skills You’ll Have:
- Resource Planning & Skills Management
- Maintain and update resource allocation recommendations for project schedules and assignments.
- Coordinate assignments of project delivery teams with upcoming projects and skills required.
- Facilitate and coordinate resource planning across regions
- Monitor utilisation targets and flag resource conflicts.
- Coordination of Partner resources
- Project Creation and Tracking
- Set up new projects in our project management/ERP system accurately and on time.
- Maintain project records, budgets, and billing milestones.
- Support Implementation Managers with project data accuracy.
- Billing & Finance Support:
- Basic knowledge of time-tracking and expense reconciliation.
- Collect, validate, and prepare Implementation Time & Materials billing & subscription overages information supplied to finance for invoicing.
- Reconcile time entries and expenses.
- Support Finance to ensure timely, accurate invoicing.
- Process Support & Reporting
- Follow standard operating procedures for project creation, billing, and resource planning.
- Help identify process gaps and propose improvements.
- Produce scheduled reports on resource utilisation, project status, and billing.
- Technology:
- Comfort with Google Sheets and Microsoft Excel for tracking and reporting.
- Proficiency with Salesforce (Opportunities, Reports, Dashboards) and/or Certinia (FinancialForce) is a plus
- Professional Qualities:
- Strong organisational skills and the ability to manage multiple tasks at once.
- Collaborative, with excellent communication skills to work across the Delivery, Finance, and Operations teams.
- Analytical mindset with a focus on accuracy and process improvement.
Within 90 Days, You’ll:
- Complete onboarding and systems training.
- Learn internal processes for project setup, billing, and resource planning.
- Accurately create new projects in the system with supervision.
- Begin supporting time-entry validation and data cleanup.
- Transition into facilitating the Monthly Subscription overages process
Within 180 Days, You’ll:
- Independently manage project creation requests, monitor resource allocations, and resolve conflicts with high accuracy.
- Support monthly T&M billing cycles and subscription overages processes, ensuring data is accurate and delivered on time.
- Produce standard resource and billing reports and serve as the primary point of contact for related questions.
- Demonstrate ownership of assigned operational workflows and consistently maintain minimal errors.
- Proactively suggest and assist in implementing process improvements to enhance efficiency and accuracy.
Within 365 Days, You’ll:
- Execute end-to-end project setup, resource planning, skills tracking/management, and billing processes with accuracy and accountability.
- Plan project resources effectively based on team skills and ensure nothing falls through the cracks by being reliable and responsive.
- Develop and enhance reporting outputs, providing actionable insights that support data-driven leadership decisions.
- Drive data quality and process automation by identifying issues and recommending scalable improvements; demonstrate confidence using Salesforce, Certinia, and other internal systems.
- Partner with the Operations Manager on strategic initiatives, represent the Operations team in cross-functional projects, and support process redesigns, tool upgrades, or system integrations.
The Opportunity
This role is essential for developing custom features on top of the Sitetracker (ST) package to solve specific gaps in customer business processes. It provides a critical entry point for engineers to work directly with customers, translating their unique business problems into technical solutions. The role ensures that moderately complex technical solutions are designed and implemented efficiently while maintaining high code quality and adhering to customer timelines. It serves as a foundational role within the restructured FDE group, providing a clear path for technical growth and future seniority within the organization.
What You’ll Do:
You will develop moderately complex custom features on top of the Sitetracker package to solve specific gaps in customer business processes. Work directly with customers to translate their unique business problems into technical solutions, maintain high code quality and adhering to customer timelines and have constant and effective communications with customers
The Skills You’ll Have:
Technical Aptitude
+ Writes reasonably efficient, bulk-safe Apex classes and triggers
+ Understand and implements OOPs concepts
+ Understands limits and governor constraints fundamentals
+ Building LWCs
+ Meaningful unit tests with positive/negative coverage(90%+)
Communication
+ Good oral and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences
+ Strong interest working with internal stakeholders throughout the feature development lifecycle, from initial planning through to deployment
Work Management
+ Ability to manage multiple concurrent projects, including handling 2–3 high-effort and 4–5 medium-effort projects simultaneously, or supporting 5–6 customers at a time
+ Has experience delivering high-quality work within tight deadlines, demonstrating strong prioritization ability, efficiency, and attention to detail under pressure
Within 90 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
Within 180 Days, You’ll:
- Have built and shipped medium-sized modules
- Have gained expertise to completely understand the customer’s requirement and the best implementation approach
- Collaborate with external teams to debug issues raised by customers
- Participate in the initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
Within 365 Days, You’ll:
- Have gained strong knowledge of Sitetracker product features
- Have gained strong knowledge of established process, best practices
- Have established themselves as person who can be trusted with working with different team/customers to drive the resolutions and drive things with minimal or no guidance
- Has established great reputation with all the customer worked with in an year
The Opportunity
This isn’t just a Staff Salesforce Engineer role — it’s an opportunity to be a technical visionary and a true force multiplier within Sitetracker’s engineering organisation. You’ll own a critical strategic charter end-to-end, architecting scalable and resilient solutions on Force.com while influencing architectural decisions across complementary technologies like React Native and Spark. You’ll work on sophisticated engineering challenges across domains such as telecom and energy, delivering capabilities that directly enhance customer efficiency and unlock value.
Your success will be defined not just by what you build — but by the technical standards you elevate, the mentorship you provide, the innovation you spark, and the long-term architectural health you drive across the platform. If you thrive on technical excellence, strategic ownership, and building elite engineering cultures, you will find immense purpose and impact here.
What You’ll do:
As a Staff Salesforce Engineer & Tech Lead, you’ll take the lead in defining, executing, and raising the bar for technical excellence. You’ll collaborate deeply with engineering, product, and design partners across global teams and guide your development pod through clarity of thought, strategic technical prioritisation, and rigorous execution.
You’ll drive architectural decision-making, author technical design docs, lead implementation, solve high-complexity platform challenges, and ensure our systems remain performant, secure, and future-ready. You’ll be an active cultivator of engineering craft — enabling others to grow through mentorship, code reviews, pairing, and modelling best-in-class engineering behaviours. Your role will accelerate not only our software but our organisation’s long-term technical maturity and velocity.
The Skills You’ll Have
- Technical Architecture & Platform Design
- Able to lead technical architecture for major product modules and design scalable, performant Salesforce solutions.
- Ensures architectural decisions align across Salesforce and complementary technologies like React Native and Spark.
- Evaluates technical risks and makes strategic trade-off decisions.
- Drives platform integration at scale, aligning data models and execution flows.
- Designs for extensibility, resilience, and long-term adaptability.
- Excellence in Salesforce Engineering & Platform Execution
- Develops and implements solutions using Apex, SOQL/SOSL, LWC, and Aura with deep platform knowledge.
- Optimises query performance, runtime execution, and governor limit consumption.
- Establishes and enforces coding standards and scalable design patterns.
- Builds secure, high-quality, maintainable code foundations.
- Implements comprehensive testing strategies, including performance and security validation.
- Technical Leadership & Mentorship
- Mentors engineers through hands-on guidance in debugging, refactoring, and architectural thinking.
- Models engineering excellence and elevates team capabilities.
- Promotes a culture of continuous learning and documentation.
- Facilitates knowledge-sharing sessions and technical deep dives.
- Guides teams to operate with stronger technical clarity and ownership.
- Product Collaboration & Cross-Functional Influence
- Collaborates with Product Managers to align scope, sequencing, and feasibility.
- Translates business objectives into well-formed technical execution plans.
- Produces clear technical design documentation for diverse audiences.
- Influences decision-making by advocating for scalable, customer-centric technical solutions.
- Ensures technical efforts directly support product outcomes and customer value.
Within 90 Days, You’ll:
- Develop a deep understanding of core Salesforce product modules and their execution patterns.
- Ramp fully into Sitetracker’s technology stack, architectural guidelines, and engineering principles.
- Deliver enhancements and fixes that demonstrate quality, speed, and architectural alignment.
- Contribute meaningful insight through code reviews and technical recommendations.
- Build strong working relationships across engineering, product, and design.
Within 180 Days, You’ll:
- Design, build, and release large-impact platform components or features.
- Serve as the primary technical reference for key modules in the stack.
- Lead incident investigations and drive preventative improvements.
- Identify areas of technical debt and initiate prioritised remediation efforts.
- Shape roadmap discussions by offering well-reasoned technical perspectives.
Within 365 Days, You’ll:
- Drive a significant technical or product initiative from initial concept through launch, adoption, and stability.
- Elevate team technical maturity through ongoing mentorship, code quality improvements, and process refinements.
- Improve system maintainability, scalability, and developer productivity through modernisation or re-architecture efforts.
- Reduce defects and accelerate development velocity through improved engineering practices.
- Become a domain expert in the industries served (telecom, EV, renewables, utilities), applying that knowledge to system design and product evolution.
The Opportunity
Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you’ll directly impact customer retention and growth by demonstrating tangible value and ROI. As someone that can speak fluent or business level German, you will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the DACH region while experiencing constant growth challenges and opportunities.
What You’ll Do
As a Senior Customer Success Manager who speaks German, you will use your ability to conduct business discussions, negotiations, strategic conversations and be instrumental in driving customer value across the dynamic DACH region, partnering with a diverse portfolio of Enterprise, Strategic, and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker’s business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives.
You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers’ voices are heard and their evolving needs are met with innovative solutions.
The Skills You’ll Have
Core Customer Success Manager skills:
+ Manage a diverse portfolio of Enterprise, Strategic, and Regional accounts, applying high-touch engagement models and demonstrating adaptable ways of working.
+ Create and execute impactful account and success plans, demonstrating a commitment to customer-focused initiatives.
+ Drive the renewal of six-figure (mandatory) and ideally seven-figure contracts, showcasing your expertise in contract lifecycle management.
+ Proactively map out your territory, anticipating issues and blockers independently to ensure smooth customer journeys.
+ Pursue early and multi-year renewals autonomously, demonstrating a strong grasp of long-term account strategy.
Improving customer experience and satisfaction, including stakeholder management:
+ Fostered deep customer relationships through working in a ‘high-touch’ engagement model
+ Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences.
+ Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions.
+ Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction.
+ Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers.
Demonstrating ‘Business Value Realisation’ (BVR), and contract value:
+ Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives.
+ Clearly articulate how you identified value, how it aligned to a customer’s overall business objectives, and how it was delivered and measured.
+ Creates jointly-owned success plans with customers and validates business value with customer executives.
+ Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact.
+ Generates public endorsements from clients, serving as powerful advocates for Sitetracker’s solutions.
Technical Aptitude:
+ Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations.
+ Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs.
+ Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks.
+ Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes.
Within 90 Days, You’ll:
- Successfully create and initiate success & account plans for your assigned portfolio of key DACH accounts, aligning with customer and Sitetracker objectives.
- Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision.
- Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans.
Within 180 Days, You’ll:
- Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes.
- Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience.
- Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker.
Within 365 Days, You’ll:
- Consistently drive retention and expansion across your entire DACH portfolio, significantly contributing to Sitetracker’s growth through strong renewals and increased platform utilization.
- Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner.
- Shape and optimize Customer Success practices within the DACH region, contributing directly to Sitetracker’s global CS operational excellence and market leadership.
The Opportunity
This is not a traditional Salesforce DevOps role focused on maintaining pipelines; this is an opportunity to own and evolve a modern, source-driven Salesforce delivery ecosystem at scale. As a Salesforce DevOps Engineer, you will be responsible for transforming how Salesforce applications are built, packaged, validated, and released by fully embracing Salesforce DX, CI/CD automation, and Second-Generation Packaging.
You’ll play a critical role in moving teams away from fragile, manual release processes and toward high-frequency, reliable, and secure deployments. Your work will directly impact product stability, engineering velocity, and customer trust. This role is ideal for someone who thrives on automation, takes proactive ownership, and enjoys influencing how engineering teams operate at scale.
What You’ll Do
As a Salesforce DevOps Engineer, you’ll design and drive a source-driven development and release strategy that supports multiple scrum teams delivering frequently and safely. You’ll build and optimise CI/CD pipelines that validate, test, secure, and package Salesforce metadata automatically — ensuring every release is predictable and production-ready.
You’ll work closely with developers, architects, and release stakeholders to manage package modularity, dependencies, and branching strategies. From troubleshooting complex deployment failures to improving pipeline performance and release cadence, you’ll ensure that Salesforce delivery is fast, scalable, and resilient. Your role will go beyond execution — you’ll actively identify risks, prevent incidents, and continuously improve DevOps maturity across teams.
The Skills You’ll Have
1. Deep Technical Proficiency in Salesforce DevOps
*Manages Salesforce metadata entirely as source code using Salesforce DX and Git as the system of record
*Creates, versions, and promotes Unlocked Packages or Second-Generation Packages using SFDX CLI
*Designs and executes CI-driven deployments without relying on Change Sets
*Automates deployments using Scratch Orgs and sandbox-based workflows
*Supports high-frequency releases (multiple per month) while maintaining stability
*Designs package dependency strategies for complex Salesforce codebases
2. CI/CD Automation & DevSecOps
*Builds and maintains CI/CD pipelines using tools like Jenkins or CircleCI
*Integrates validation, testing, and static code analysis into automated pipelines
*Implements automated package versioning as part of the release process
*Optimizes pipelines to reduce build time and deployment failures
*Embeds security and quality checks early in the delivery lifecycle
3. Proactive Leadership & Growth Mindset
*Independently troubleshoots and resolves build and deployment failures
*Proactively identifies and flags risks in release pipelines or delivery plans
*Supports multiple scrum teams simultaneously without compromising quality
*Drives automation and DevOps improvements without waiting for direction
*Prevents production incidents through early detection and proactive controls
*Mentors engineers on Salesforce DevOps best practices
4. Effective Technical Communication & Documentation
*Clearly explains branching strategies, pipeline architecture, and package flows to teams
*Documents CI/CD workflows, DevOps runbooks, and SFDX configurations
*Maintains and standardizes sfdx-project.json and related project structures
*Leads DevOps onboarding sessions for new teams
*Influences how teams structure repositories and manage releases
Within 90 Days, You’ll
- Take ownership of existing Salesforce DevOps pipelines and release processes
- Successfully support ongoing releases using SFDX-based, source-driven workflows
- Identify gaps, risks, and improvement areas in CI/CD and packaging strategies
- Establish trust with development and scrum teams through reliable delivery
Within 180 Days, You’ll
- Implement or optimize Unlocked Packages or 2GP strategies across teams
- Improve CI/CD pipeline performance, stability, and automation coverage
- Increase release frequency while reducing deployment errors and rollbacks
- Proactively prevent incidents through improved validation and monitoring
Within 365 Days, You’ll
- Drive Salesforce DevOps practices at scale across multiple scrum teams
- Enable high-confidence, high-frequency releases (more than two per month)
- Standardize DevOps documentation, workflows, and delivery patterns
- Act as a trusted DevOps leader influencing Salesforce engineering strategy
The Opportunity
This isn’t just a Senior Product Designer role; you’ll craft intuitive, powerful workflows for real users in the field — from network deployment managers to technicians in low-connectivity environments. You’ll investigate user problems deeply, uncover actual needs, and translate them into elegant, efficient, and high-impact product experiences.
You’ll work closely with product, engineering, research, customer success, and industry experts to bring clarity to ambiguous problems and deliver designs that drive measurable improvements in usability, adoption, and customer satisfaction. If you thrive on empathetic discovery, intelligent problem framing, and beautifully implemented software design, this role will suityou well.
What You’ll Do
Uncover user needs through research and transform them into clear problem definitions and UX direction.
Create structured UX flows, wireframes, and high-fidelity mockups aligned with design-system standards.
Validate designs through user testing, feedback loops, and qualitative/quantitative insights.
Partner with product and engineering to ensure designs are accurately implemented and feasible.
Drive design clarity and quality with independent ownership, critical thinking, and strong communication.
The Skill Set:
- UX Design & Problem Solving
- Demonstrates deep curiosity and ability to uncover users’ true needs
- Produces highly structured user flows, wireframes, and mockups
- Understands the end-user’s operational context, limitations, and goals
- Design workflows that eliminate friction and improve user clarity
- Shows a thoughtful design process in portfolio work
- Agency, Curiosity & Critical Thinking
- Takes initiative and self-directs without close supervision
- Investigates ambiguous problem spaces
- Asks thoughtful questions that clarify needs, constraints, and success outcomes
- Explores and uses modern design and AI tools
- Owns outcomes, not just tasks
- User Research
- Conducts interviews, usability testing, and workflow analysis
- Synthesises learnings and extracts actionable insights
- Shares findings that influence product direction
- Balances research depth with product velocity
- Works comfortably in ambiguous, discovery-heavy contexts
- UI Design & Visual Craft
- Creates clean, consistent, visually clear interfaces
- Pays strong attention to spacing, hierarchy, and detail
- Works within and contributes to a shared design system
- Demonstrates well-composed visual work in portfolio
- Designs for clarity and intuitive comprehension
- Design System Contribution
- Utilizes existing components effectively
- Contributes improvements and new patterns
- Documents design intent and component guidelines
- Advocates for consistency across UX surfaces
- Supports design scalability and shared standards
Within 90 Days, You’ll:
- Develop a strong understanding of Sitetracker users and workflows
- Contribute UX and visual design artefacts to feature development
- Participate in design reviews and implementation cycles
- Build collaborative working relationships across product and engineering
- Demonstrate independent problem exploration
Within 180 Days, You’ll:
- Lead design for mid-sized product features or verticals.
- Conduct and share research insights with cross-functional teams
- Proactively identify UX opportunities and improvements
- Contribute patterns or components to the design system
- Help improve the overall user experience through process insight
Within 365 Days, You’ll:
- Become the UX lead for a specific problem or product area
- Deliver end-to-end design from research through delivery
- Influence product direction based on user empathy and design reasoning
- Improve user workflows through thoughtful design iterationPartner with PMs on strategic design decisions and problem shaping
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity:
Working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders.
This high-visibility role requires you to take complete ownership of every project outcome, from initiation to successful delivery. You are the ultimate driver of success, ensuring that all aspects align to achieve the desired business value and customer success criteria. Success hinges on your proactive approach to anticipating challenges, mitigating risks, and driving internal and external party behaviors towards shared goals. Governance and project health is the priority.
With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy.
What You’ll Do:
You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, proactively managing risks, and driving results that deliver real business value.
You’ll be intimately familiar with project contracts to understand the impact of scope changes, subscription changes, and levels of effort. You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards.
You’ll hold internal cadences with all parties related to the customer including post project resources to optimize for onboarding and long term customer success. Your proactive engagement will be key to fostering collaboration and ensuring smooth transitions. You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. You’ll ensure our customers are set up for long-term adoption and success on the Sitetracker platform, all while rigorously maintaining project budget and timelines.
The Skills You’ll Have:
Strategic Project Management
Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in our Americas region using both agile and waterfall methodologies.
Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch.
Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery.
Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders.
Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences.
Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities.
Stakeholder & Relationship Management
Builds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences.
Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement.
Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams.
Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships.
Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset.
Technical Aptitude & Operational Rigor
Fluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams.
Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery.
Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions.
Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting.
Process Optimization
Identifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience.
Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes.
Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level.
Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects.
Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time.
Within 90 Days, You’ll:
- Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities.
- Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects.
- Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success.
- Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics.
- Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timeline
Within 180 Days, You’ll:
- Successfully launch and complete at least one full implementation, demonstrating measurable value aligned with customer and business goals.
- Optimize implementation processes by introducing standardization in each step of the project development life-cycle.
- Drive a data-driven feedback loop across teams to continuously refine implementation quality, user engagement, risk response, and team performance.
- Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances.
- Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offs
Within 365 Days, You’ll:
- Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement.
- Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions.
- Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions.
- Serve as strategic advisor to executives, influencing roadmap decisions, identify expansion opportunities, and new business initiatives using insights from analytics, retrospectives, and post-mortems.
- Create a repeatable regional rollout playbook, including process maps, stakeholder engagement plans, risk escalation models, and change-readiness matrices tailored by country.
The Opportunity
With Sitetracker’s customer base rapidly expanding, we’re seeing increased demand for scalable solution delivery using out-of-the-box features and declarative customization. The Senior Solution Engineer I plays a vital role in meeting this demand — helping us handle a growing project workload, increasing billable output, and ultimately contributing to top-line revenue growth.
This role offers the chance to work in a product-led company where your time is fully focused on feature development — no support work. You’ll have the autonomy to own projects end-to-end, working directly with customers to understand their business, design tailored solutions, and deliver tangible value. For high performers, it’s an opportunity to stretch your skills across analysis, consulting, and delivery — all within a collaborative team environment of Developers, Architects, and QAs.
What You’ll Do:
As a Senior Solution Engineer I, you’ll take full ownership of your projects, working hands-on with Sitetracker customers to understand their business needs and translate them into impactful solutions. Your role will involve managing your own workload, maintaining a strong utilization rate of 80%, and delivering high-quality, on-time outcomes that align with customer expectations and business goals.
You’ll build deep product expertise and use it to configure, develop, and deliver scalable solutions using Sitetracker’s out-of-the-box features. From discovery to deployment, you’ll lead the entire feature development lifecycle, ensuring that every solution you design not only meets technical requirements but also adds measurable value to the customer.
This role involves close collaboration with internal teams — including Developers, Architects, and QAs — allowing you to deepen your technical knowledge and broaden your understanding of implementation best practices. You’ll also be responsible for maintaining clear and proactive communication with customers, managing expectations, and ensuring that commitments are consistently met.
Success in this role will be measured not only by your technical capability but also by your ability to deliver quality work, follow best practices, and drive efficiency through smart time and project management. If you thrive in a fast-paced, customer-facing environment and enjoy solving real-world challenges with technology, this role offers a unique opportunity to make a significant impact.
The Skills You’ll Have:
Technical Aptitude
+ Designing and building Flows (e.g. screen flows, record-triggered flows, scheduled flows) Extensive use of advanced Flows, including subflows and complex automation scenarios. Develop and implement straightforward to moderately complex Flows, encompassing screen flows, record-triggered flows, and scheduled flows. Skillfully employ advanced Flows, such as subflows, to address intricate automation requirements.
+ Working with Custom Metadata Types (CMTs) for scalable and maintainable configurations
+ Managing and deploying Managed Packages
+ Building approval processes and validation rules, Using Data Loader for data imports and exports, Creating reports and dashboards, Writing complex SOQL queries involving relationships across multiple objects
+ Implementing configuration changes across standard and custom objects
Communication
+ Excellent oral and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences.
+ Proven experience working with internal stakeholders throughout the feature development lifecycle, from initial planning through to deployment.
+ Strong client-facing experience, including gathering requirements, presenting solution demos, and ensuring alignment throughout project delivery.
Salesforce Certification
+ Salesforce Certified Administrator
+ Salesforce Certified Advanced Administrator
+ Salesforce Platform App Builder
Work Management
+ Proven ability to manage multiple concurrent projects, including handling 2–3 high-effort and 4–5 medium-effort projects simultaneously, or supporting 5–6 customers at a time.
+ Consistently delivered high-quality work within tight deadlines, demonstrating strong prioritisation, efficiency, and attention to detail under pressure
Within 90 Days, You’ll:
- Onboarding and Orientation – Understand Company structure, products and EDS services
- Salesforce Delivery Process Familiarity – Understand the process Solution Engineering follows to work on deliverables
- Review existing documentations, customizations, data model
- Training & Certification – Attend Sitetracker Admin training and complete the certification
- Review basic requirements and the solutions provided to gain understanding of product and start working of relatively low complexity requirements
Within 180 Days, You’ll:
- Start handling medium complexity work – semi- autonomously
- Achieve utilization of 80%
- Able to drive requirement gathering meetings with customer independently
- Communicate effectively and proactively with customers
Within 365 Days, You’ll:
- Able to understand, solution and implement complex solutions
- Autonomously drive the requirements
- Help and collaborate with other team members to deliver the best solution
- Earn Advanced ST Certifications
The Opportunity
With Sitetracker’s customer base rapidly expanding, we’re seeing increased demand for scalable solution delivery using out-of-the-box features and declarative customization. The Senior Solution Engineer I plays a vital role in meeting this demand — helping us handle a growing project workload, increasing billable output, and ultimately contributing to top-line revenue growth.
This role offers the chance to work in a product-led company where your time is fully focused on feature development — no support work. You’ll have the autonomy to own projects end-to-end, working directly with customers to understand their business, design tailored solutions, and deliver tangible value. For high performers, it’s an opportunity to stretch your skills across analysis, consulting, and delivery — all within a collaborative team environment of Developers, Architects, and QAs.
What You’ll Do:
As a Senior Solution Engineer I, you’ll take full ownership of your projects, working hands-on with Sitetracker customers to understand their business needs and translate them into impactful solutions. Your role will involve managing your own workload, maintaining a strong utilization rate of 80%, and delivering high-quality, on-time outcomes that align with customer expectations and business goals.
You’ll build deep product expertise and use it to configure, develop, and deliver scalable solutions using Sitetracker’s out-of-the-box features. From discovery to deployment, you’ll lead the entire feature development lifecycle, ensuring that every solution you design not only meets technical requirements but also adds measurable value to the customer.
This role involves close collaboration with internal teams — including Developers, Architects, and QAs — allowing you to deepen your technical knowledge and broaden your understanding of implementation best practices. You’ll also be responsible for maintaining clear and proactive communication with customers, managing expectations, and ensuring that commitments are consistently met.
Success in this role will be measured not only by your technical capability but also by your ability to deliver quality work, follow best practices, and drive efficiency through smart time and project management. If you thrive in a fast-paced, customer-facing environment and enjoy solving real-world challenges with technology, this role offers a unique opportunity to make a significant impact.
The Skills You’ll Have:
Technical Aptitude
+ Designing and building Flows (e.g. screen flows, record-triggered flows, scheduled flows) Extensive use of advanced Flows, including subflows and complex automation scenarios. Develop and implement straightforward to moderately complex Flows, encompassing screen flows, record-triggered flows, and scheduled flows. Skillfully employ advanced Flows, such as subflows, to address intricate automation requirements.
+ Working with Custom Metadata Types (CMTs) for scalable and maintainable configurations
+ Managing and deploying Managed Packages
+ Building approval processes and validation rules, Using Data Loader for data imports and exports, Creating reports and dashboards, Writing complex SOQL queries involving relationships across multiple objects
+ Implementing configuration changes across standard and custom objects
Communication
+ Excellent oral and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences.
+ Proven experience working with internal stakeholders throughout the feature development lifecycle, from initial planning through to deployment.
+ Strong client-facing experience, including gathering requirements, presenting solution demos, and ensuring alignment throughout project delivery.
Salesforce Certification
+ Salesforce Certified Administrator
+ Salesforce Certified Advanced Administrator
+ Salesforce Platform App Builder
Work Management
+ Proven ability to manage multiple concurrent projects, including handling 2–3 high-effort and 4–5 medium-effort projects simultaneously, or supporting 5–6 customers at a time.
+ Consistently delivered high-quality work within tight deadlines, demonstrating strong prioritisation, efficiency, and attention to detail under pressure
Within 90 Days, You’ll:
- Onboarding and Orientation – Understand Company structure, products and EDS services
- Salesforce Delivery Process Familiarity – Understand the process Solution Engineering follows to work on deliverables
- Review existing documentations, customizations, data model
- Training & Certification – Attend Sitetracker Admin training and complete the certification
- Review basic requirements and the solutions provided to gain understanding of product and start working of relatively low complexity requirements
Within 180 Days, You’ll:
- Start handling medium complexity work – semi- autonomously
- Achieve utilization of 80%
- Able to drive requirement gathering meetings with customer independently
- Communicate effectively and proactively with customers
Within 365 Days, You’ll:
- Able to understand, solution and implement complex solutions
- Autonomously drive the requirements
- Help and collaborate with other team members to deliver the best solution
- Earn Advanced ST Certifications
The Opportunity
This role is an opportunity to build high-quality, scalable software that directly enables real-world infrastructure deployment across telecom, energy, utilities, and renewables. You will work in a modern engineering organization where craftsmanship, velocity, user empathy, and technical maturity are valued. Success will be measured by the quality of code, as well as collaboration, communication, understanding customer use-cases, and uplifting engineering excellence.
What You’ll Do:
As a Senior Software Engineer I, you will design and implement end-to-end features by partnering with Product, QA, and DevOps to translate complex requirements into implementation plans and maintainable code. You would architect scalable solutions by designing and building performant, reusable Apex and LWC components, focusing on advanced asynchronous patterns and state management, lead complex integrations by overseeing the design and execution of inbound and outbound integrations, drive engineering excellence by drafting Technical Design Documents (TDD), breaking down technical specifications, and advocating for architectural improvements.
You will optimize performance by focusing on database query performance and indexing to ensure the platform handles increasing loads efficiently. You would ensure quality and customer impact by building software that supports diverse user personas and real-world usage patterns, while leveraging AI tools for refinement and deliver with autonomy by managing project scope independently, providing accurate effort estimations, and maintaining a commitment to meeting deadlines.
The Skills You’ll Have:
Technical Expertise & Architecture
+ Designs and builds complex, performant, and reusable Apex/LWC components that manage state and interact with external system
+ Deep experience designing and executing both inbound and outbound integrations.
+ Apex Mastery: Implements advanced async patterns (Queueable, Platform Events) and consistently writes reusable, efficient, and thoroughly tested Apex
+ Understands modern design patterns and best-practice development approaches
+ Writes extensible, test-friendly code
+ Advocates for architectural improvements that benefit scalability and maintainability
+ Understands how their component fits into the larger system
+ Approaches debugging analytically, identifying issues across multiple layers
+ Recognises knowledge gaps and actively seeks learning
Quality & Customer Focus
+ Learns the “why” behind requirements and user scenarios.
+ Builds software that supports real-world usage patterns including offline and low-connectivity environments
+ Leverages AI to surface edge-case conditions
+ Writes code that reduces downstream testing risk and future defects
+ Thinks empathetically about multiple product personas
Work Management
+ Strong commitment to meet the delivery deadlines
+ High autonomy in managing project scope
+ Handling competing architectural priorities across multiple projects
+ Helps drive clarity during technical discussions and team execution
+ Sets a collaborative tone rooted in humility and shared learning
Communication & Influence
+ Communicates clearly, frequently and successfully in both written and verbal formats
+ Adapts style based on audience both technical or business
+ Able to present work and demo functionality to groups
+ Communicates well in both in-person and remote environments.
Within 90 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
The Opportunity
This isn’t just a Senior Software Engineer I role — it’s an opportunity to build high-quality, scalable software that directly enables real-world infrastructure deployment across telecom, energy, utilities, and renewables. You’ll work inside a modern engineering organisation where craftsmanship, velocity, user empathy, and technical maturity matter. You will contribute as a hands-on builder while growing into broader architectural thinking and cross-functional influence.
Your success will be measured not only by the quality of the code you produce, but also by how you collaborate, communicate, understand customer use cases, and help elevate engineering excellence across the team.
What You’ll Do
As a Senior Software Engineer, you’ll design and implement features end-to-end while partnering closely with Product, QA, DevOps, and fellow engineers across the platform. You’ll break down technical requirements, write clean extensible code, contribute to technical documents, mentor junior engineers, and model strong engineering fundamentals.
Specifically, you will:
Translate product and technical requirements into implementation plans
Write well-structured, maintainable, and unit-testable code
Independently break down technical specifications for smaller projects
Draft sections of technical design documentation (e.g., TDD)
Debug complex issues across multiple systems
Use AI tools to assist in generating and refining code and test coverage
Understand synchronous vs asynchronous processes and apply appropriately
Optimize database query performance and indexing
The Skill Set
- Technical Expertise & Architecture
- Demonstrates deep proficiency in core programming languages and frameworks
- Understands modern design patterns and best-practice development approaches
- Writes extensible, test-friendly code
- Advocates for architectural improvements that benefit scalability and maintainability
- Understands how their component fits into the larger system
- Approaches debugging analytically, identifying issues across multiple layers
- Recognises knowledge gaps and actively seeks learning
- Leadership & Team Enablement
- Provides mentorship to junior engineers through pairing, guidance, and code reviews
- Shares knowledge openly and constructively
- Works effectively across cross-functional touchpoints — product, QA, DevOps, support
- Helps drive clarity during technical discussions and team execution
- Sets a collaborative tone rooted in humility and shared learning
- Quality & Customer Focus
- Learns the “why” behind requirements and user scenarios
- Builds software that supports real-world usage patterns — including offline and low-connectivity environments
- Leverages AI to surface edge-case conditions
- Writes code that reduces downstream testing risk and future defects
- Thinks empathetically about multiple product personas
- Communication & Influence
- Communicates clearly and succinctly in both written and verbal formats
- Adapts style based on audience — technical or business
- Asks clarifying questions when needed
- Able to present work and demo functionality to groups
- Easily understood regardless of medium — in-person or remote
Within 90 Days, You’ll:
- Ramp into the core product and engineering workflows
- Deliver development tasks independently with quality and timeliness
- Participate actively in code reviews and technical discussions
- Build a strong working rhythm with team members across engineering and productDemonstrate understanding of user contexts and personas
Within 180 Days, You’ll:
- Serve as a reliable contributor for medium-sized feature development
- Draft technical specification sections within design documentation
- Identify and reduce technical debt within your assigned areas
- Contribute to improving automated testing and reliability
- Mentor junior teammates consistently
Within 365 Days, You’ll:
- Become the go-to technical reference for specific parts of the platform
- Consistently deliver features from specification through release
- Help influence technical direction through feedback and perspective
- Improve developer experience through newer patterns, documentation, or tooling
- Demonstrate ownership of software quality and customer impact
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
This is a key role for an engineer passionate about delivering high-quality and efficient software
solutions. We’re looking for a seasoned problem-solver—not just a Salesforce developer—who
can quickly become an expert in our Sitetracker product. You’ll have the autonomy to proactively
find and solve big problems, whether that means identifying and fixing technical debt or
unblocking other engineers. Your ability to write efficient code and leverage existing patterns
will be critical as you independently deliver significant enhancements with consistent
throughput.
If you’re eager to make a significant impact across our entire Engineering organization, you’ll
thrive here. While our primary tech stack is Salesforce, you’ll also get the opportunity to work
with our new cloud-based services, helping you grow and expand your expertise
What You’ll do:
We’re looking for a Senior Software Engineer who is passionate about both code quality and
technical leadership. You’ll write elegant, easy-to-understand code that is built for extensibility
and unit testing. You will take ownership of building and shipping features, ensuring they are
robust and well-tested, delivering not just functionality but a foundation for future growth.
This commitment to quality code is amplified by your ability to leverage cutting-edge tools. A key
part of your role will be using AI to accelerate development, from generating and refining code to
proactively identifying edge cases and gaps in requirements. You will also use AI to help build and
ship multiple interconnected features, allowing you to deliver high-quality features faster and
with greater confidence.
Beyond your individual contributions, you’ll be a mentor for junior engineers. You will provide
guidance through pull request reviews, pair programming, and knowledge-sharing sessions to
foster a culture of technical excellence. Your work will not only deliver high-quality features but
also help shape the future of our engineering team by building up the next generation of talent.
The Skills You’ll Have:
Development and Architecture
– Independently breaks down the tech specs and drafts sections of the TDD.
– Writes extensible and code that’s easy to unit test.
– Uses AI to build and ship multiple interconnected features.
– Expertly debugs complex issues across multiple systems.
– Understands how to optimize database query performance by optimizing indices.
– Writes elegant, easy-to-understand code.
Quality/Customer Focus
– Mentors all engineers across the organization.
– Mentors non-engineers in various positions within the company.
– Works effectively with team members in different parts of the org, i.e., product, QA, DevOps, support, etc.
– Breaks large features into smaller deliverables for junior engineers.
Communication
– Learns the “Why” for the requirements.
– Leverages AI to identify additional test cases, edge cases, and gaps in requirements. Then writes code to address the test
cases, edge cases, and gaps.
– Guides the conversation to focus on user outcomes, not just features.
– Drills in and understands how different personas will use the software.
– Leverages AI to identify additional test cases, edge cases, and gaps in requirements. Then writes
code to address the test cases, edge cases, and gaps.
Agile Team Player
– This person is easy to understand when communicating verbally or in writing.
– Easily understands what’s being discussed or said.
– Asks clarifying questions if something doesn’t make sense.
– Communicates effectively with all stakeholders, technical and non-technical.
– Is comfortable giving presentations or demos to small and large audiences.
Within 90 Days, You’ll:
- Become Sitetracker Certified.
- Guide the conversation to focus on user outcomes, not just features.
- Collaborate with external teams to debug issues raised by customers.
- Deliver 1 major feature or enhancements to an existing feature, and bug fixes.
- Write elegant, easy-to-understand code and leverage AI to help generate and refine code and
- tests.
Within 180 Days, You’ll:
- Identify areas of technical debt and provide solutions to optimize.
- Proactively identify technical, usability, or business-related factors that could prevent customers from adopting new features or the product as a whole.
- Break large features into smaller deliverables for junior engineers.
- Serve as a technical expert for modules and features built during requirement and design sessions.
Within 365 Days, You’ll:
- Ship large interconnected features and modules with the help of LLM’s, both in Salesforce and in the cloud.
- Have identified and improved issues within the engineering org, like the QA process, build process, etc.
- Bring new innovations to Sitetracker and have changed at least one major aspect of how we operate within engineering.
The Opportunity:
This is more than just a standard engineering role; it’s an opportunity to be a core builder on a team delivering critical infrastructure software to a global audience. As a Software Engineer, you will move beyond executing tasks to owning the development of complex features that solve real-world customer problems in rapidly evolving industries like telecom and renewable energy. You’ll join a highly collaborative, forward-thinking team that gives you the autonomy to translate challenging requirements into exceptional products, all while investing in your technical and professional growth. If you are driven by writing clean, scalable code and want to see your work have a tangible impact on a product used by major global companies, you will thrive here.
What You’ll Do:
As a Software Engineer, you will play a key role in building the scalable and robust solutions that power our entire web and mobile platform. You will collaborate with product managers, product designers, and senior engineers to design, develop, and optimize the custom applications that help our customers build the future of infrastructure. You will own the development of new features and the enhancement of existing components across both web and mobile, while maintaining high quality standards. Your contributions won’t just keep our systems running—they will elevate what’s possible for our teams and our global customers.
The Skills You’ll Have:
- Technical Proficiency in Salesforce:
- Write high-quality, reusable, and thoroughly tested code for moderately complex features using Apex, LWC, and modern JavaScript frameworks.
- Apply your knowledge of Salesforce platform limits to design and build scalable solutions.
- Write and consume REST services and platform APIs to support complex integrations and workflows.
- Build and maintain robust automated test suites using modern frameworks like Jest and Playwright.
- Ownership & Impact:
- Take ownership of moderately complex features from technical design through to deployment, identifying and clearing blockers along the way.
- Proactively identify technical debt within your area of ownership and contribute to a plan for continuous optimisation.
- Effectively estimate effort for technical solutions, balancing development speed with long-term quality and polish
- Communication:
- Communicates technical ideas clearly and effectively to both technical and non-technical peers.
- Confidently delivers engaging and well-structured technical presentations to diverse audiences, including large groups, by effectively conveying complex information, answering questions thoroughly, and maintaining audience interest.
- Listens attentively to others, responds appropriately to technical questions and discussions, and provides constructive feedback on the technical ideas and documentation of other engineers.
- Collaboration:
- Collaborates closely with the team to perform code reviews that follow Sitetracker coding standards.
- Ability to understand use cases and gather quick feedback from peers and stakeholders to build a better product.
- Leverage AI tools to increase productivity and build better products with the team.
Within 90 Days, You’ll:
- Become a productive contributor to the codebase and gain expertise in several modules of the Sitetracker product.
- Be fully ramped up on our technology stack and established design patterns.
- Deliver several key feature enhancements and bug fixes as a core member of your delivery team.
Within 180 Days, You’ll:
- Have successfully built and shipped a significant, customer-facing feature module from start to finish.
- Serve as a technical point of contact for the features and modules you have built during design and requirement sessions.
- Collaborate with customer-facing teams to effectively debug and resolve issues raised by users.
- Use your growing expertise to identify areas of technical debt and deliver an action plan to resolve it.
Within 365 Days, You’ll:
- Mentor new junior engineers and interns, helping them ramp up on development practices and team processes.
- Drive efficiencies in the team by advocating for and implementing improvements to our processes and coding standards.
- Develop a strong expertise in the industries we serve to better inform the software you build.
- Serve as a subject matter expert in several areas of the application, helping other teams solve complex problems.
The Opportunity
As a Solution Analyst, you’ll have the opportunity to help customers deploy critical infrastructure faster by translating business needs into clean, scalable Sitetracker implementations. You’ll be hands-on in the work that determines whether customers get value quickly: smart configuration, strong data outcomes, and delivery that stays on track.
You’ll work closely with Solution Architects and cross-functional delivery teams to drive high-quality builds, communicate clearly with stakeholders, and own meaningful workstreams with increasing autonomy. This role is designed for someone who thrives on accountability, enjoys solving messy real-world problems, and is motivated by becoming a go-to implementation lead over time.
What You’ll do:
You’ll support and lead key work streams across implementation delivery—owning outcomes, not just tasks. This includes:
– Partner with Solution Architects to gather requirements, confirm scope, and design practical solutions aligned to customer processes.
– Build and configure Sitetracker/Salesforce components (data model, fields, automation/flows, reporting) with strong attention to quality and maintainability.
– Perform data analysis and support data migration activities (mapping, cleanup, validation, imports/updates), using strong Excel skills.
– Drive work stream delivery: manage tasks, timelines, dependencies, risks, and stakeholder expectations with “no surprises.”Run working sessions with customers: ask the right questions, document decisions, and translate outcomes into build-ready actions.
– Support testing cycles (functional testing + UAT): create/execute test scripts, triage issues, and verify fixes.
– Contribute to enablement and adoption: training, documentation, job aids, and customer-facing walkthroughs.
– Continuously improve delivery quality by identifying gaps, proposing process enhancements, and sharing lessons learned.
The Skills You’ll Have:
Communication
– Provide consistent, clear status updates (done / next / risks / asks) to internal and customer stakeholders.
– Communicate complex concepts in a practical, easy-to-digest way that builds confidence.
– Facilitate effective working sessions and capture decisions, action items, owners, and dates.
– Escalate risks early with context and options—not just problems.
– Write clean, customer-ready recaps and documentation that reduce confusion and rework.
Accountability
– Takes end-to-end ownership of deliverables and follows through—especially when priorities shift.
– Can manage multiple workstreams, balance competing deadlines, and communicate early when constraints appear.
– Maintains a high quality bar by validating requirements, testing thoroughly, and preventing avoidable rework.
– Stays steady under pressure, adapts quickly, and resolves issues with urgency and professionalism.
– Builds trust through reliability, transparency, and consistent execution.
Technical Aptitude
– Prior experience configuring Salesforce is a plus—objects/fields, page layouts, validation rules, and permissions.
– Comfortable learning Sitetracker implementation patterns and applying best practices consistently.
– Strong Excel/data skills (formulas, lookups, pivots) and confidence working with imperfect customer data.
– Can troubleshoot effectively: reproduce issues, isolate root cause, document clearly, and validate fixes.
– Learns quickly, investigates independently, and applies new tools/processes to improve outcomes.
Teamwork
-Collaborates well across roles (Architects, PMs, customer stakeholders) and keeps work moving.
– Receives feedback well, iterates quickly, and prioritizes team outcomes over personal pref erence.
– Shares context and documentation to prevent siloed knowledge and unblock others.
– Shows maturity and respect in high-stakes moments with customers and internal teams.
– Begins contributing to team growth through knowledge sharing, enablement, and mentorship over time.
Within 90 Days, You’ll:
- Learn how we deliver implementations at Sitetracker and what “good” looks like (process, tools, and quality expectations).
- Take ownership of assigned pieces of the project and deliver them on time with clear updates.
- Join customer working sessions, take solid notes, and follow through on action items.
- Help with building and testing: validate what we built, log issues clearly, and confirm fixes work.
Within 180 Days, You’ll:
- Lead a defined part of an implementation from start to finish (build it, test it, and help the customer get comfortable using it).
- Configure the system in a clean, consistent way based on the agreed requirements.
- Spot problems early—missing details, dependencies, or “what if” scenarios—and raise them before they become issues.
- Help the team work faster and cleaner by improving a template, checklist, or a repeatable step in our process.
Within 365 Days, You’ll:
- Own multiple parts of implementations with minimal oversight, keeping the team and customer aligned and confident.
- Build solutions that “stick” — clear, scalable setups that don’t need a lot of rework and help go-lives run smoothly.
- Consistently deliver high-quality work while meeting workload expectations and keeping customers happy.
- Complete relevant certifications and start supporting newer teammates through coaching and sharing what you’ve learned.
The Opportunity
As a Solution Architect on the Implementations team, you will have the opportunity to accompany some of the most forward-thinking companies and make a meaningful impact to the industries that they service. You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to Salesforce. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set:
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
Within 60 days, You’ll:
- Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Review large customer data set with no assistance/help from teammates
- Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, You’ll:
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, You’ll:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
The Opportunity
You’ll seize a pivotal opportunity to dramatically enhance the throughput of our Solutions Consulting team, directly impacting our ability to deliver high-quality SOWs and engage proactively in critical customer conversations. This role empowers you to articulate the value of our Services organization, expertly scope customer requirements, and craft commercially viable Statements of Work that drive significant business growth.
What You’ll Do
As a Solutions Consultant, you’ll extend the capacity of our dynamic Solutions Consulting team, becoming an indispensable asset in the development of crucial deal deliverables, including presentations and detailed Statements of Work. Beyond supporting existing engagements, you’ll leverage your expertise to independently lead smaller, yet impactful, scoping engagements for our global prospects, ensuring precise alignment and successful project kick-offs. This dual focus means you’ll not only contribute to accelerating our sales cycles, but also the end-to-end process of translating complex customer needs into actionable, commercially sound service proposals.
The Skills You’ll Have
Consulting
+ Demonstrate strong evidence of successfully selling professional services within a software environment.
+ Possess an acute ability to discern true customer needs, translating unspoken requirements into actionable solutions.
+ Articulate the impact of various solution decisions and approaches on project timelines.
+ Proactively ask insightful discovery questions during customer conversations.
Consultative Sales and Solutioning
+ Translate complex customer needs into clear, commercially viable proposals, identifying unspoken requirements and potential risks.
+ Ensure all proposed solutions are not only effective, but also align with commercial viability and strategic objectives.
+ Bring proven experience working within a SaaS company or as a SaaS System Integrator.
+ Demonstrate a track record of successfully selling and scoping services engagements, ideally within a Salesforce SI or Salesforce-based SaaS environment.
+ Articulate a clear point-of-view on how an implementation team strategically adds value throughout the customer journey.
Project Management
+ Ask in-depth, clarifying questions to fully comprehend customer needs and align them with our service offerings.
+ Manage your responsibilities across multiple deal cycles and customer engagements with a disciplined, project-management-oriented approach.
+ Connect explicit customer requests with the broader implications for our services, ensuring comprehensive solutions.
+ Exhibit a high-agency mindset, proactively driving initiatives with minimal oversight.
Within 90 Days, You’ll
- Obtain comprehensive product and operational business knowledge, enabling you to provide direct, 2-up internal support to Solution Consulting peers by developing SOW drafts, leveraging AI and internal assets for information synthesis, and preparing implementation proposal options.
- Grasp our implementation process, product capabilities, and scoping methodology sufficiently to independently lead initial scope discussions with Sitetracker prospects.
Within 180 Days, You’ll
- Consistently lead and successfully close a portfolio of scoping engagements for EMEA prospects, contributing directly to regional sales targets.
- Become a recognized internal expert, routinely developing high-quality SOWs and strategic presentations that significantly accelerate deal velocity for the broader Solution Consulting team.
- Proactively identify and begin implementing process improvements in deal deliverable creation, contributing to reduced average turnaround times for core team deliverables.
Within 365 Days, You’ll
- Significantly expand our SC sales support capacity across EMEA, becoming a cornerstone for regional growth and successful service delivery.
- Drive a measurable, global reduction in average turnaround times for core SC deal deliverables, setting new benchmarks for efficiency.
- Forge strong internal partnerships, becoming an invaluable resource and mentor for peers, continually elevating the team’s collective expertise and output.
The Opportunity
This Staff Engineer role represents an opportunity to serve as a technical visionary and a force multiplier, influencing the trajectory of our product innovation and delivering substantial customer value. As the dedicated technical owner for a strategic team, you’ll lead feature deliveries with significant autonomy, architecting robust, scalable solutions. We’re talking about tackling complex challenges across diverse verticals, such as telecom and energy.
Your impact will be measured not just by the code you write, but also by the successful launch and adoption of new functionalities, the demonstrable growth of your team’s technical capabilities through mentorship, the proactive management of technical debt, and a tangible improvement in our codebase’s health. If you’re passionate about building elite engineering teams, thrive on strategic ownership, and want to make a profound and lasting impact on our product and customers, this is your platform. You’ll play a pivotal role in ensuring our software is not just functional, but also high-quality, scalable, and maintainable, driving our overall technical excellence.
What You’ll Do
As a Staff Engineer and Tech Lead, you’ll drive the technical roadmap, pushing the boundaries of what’s possible on the existing platform and influencing the broader ecosystem. You’ll be a leader and mentor, empowering your team to build highly scalable, maintainable solutions that directly deliver significant customer value and product innovation. From influencing architecture to elevating engineering practices, your work will be pivotal in accelerating our growth and solidifying our position as industry leaders.
Here’s how you’ll make an impact:
Drive Technical Vision & Architecture: You’ll lead the technical vision for your domain, designing and implementing complex, scalable solutions in the existing platform while considering their impact and integration with Mobile and other micro-services. You’ll ensure solutions are secure, performant, and maintainable.
Champion Code Quality & Best Practices: You’ll establish, champion, and rigorously enforce coding standards, design patterns, and best practices across software development, including comprehensive testing strategies for non-functional requirements like performance and security.
Elevate Team Technical Proficiency: You’ll act as a force multiplier for your team, actively mentoring other engineers through hands-on guidance (e.g., pair programming, debugging), facilitating knowledge-sharing sessions, and defining personalised development plans to foster continuous growth.
Proactively Manage Technical Debt: You’ll continuously identify, prioritise, and lead initiatives to address technical debt, ensuring the codebase remains robust, adaptable, and a foundation for future innovation.
Bridge Technical & Business Outcomes: You’ll collaborate extensively with Product Managers, Product Quality Leads, and Designers to deeply understand business and commercial outcomes, providing constructive technical input for prioritisation, capacity planning, and strategic discovery.
Lead Complex Problem Resolution: You’ll serve as the primary escalation point for intricate technical challenges, guiding root cause analysis for incidents, and continuously monitoring system health to proactively identify and address potential issues.
Foster Agile Clarity: You’ll embrace ambiguity in initial development stages, leading by example in generating asynchronous content like technical design documents (TDDs), data models, and POCs to gather continuous feedback and refine designs iteratively.
The Skills You’ll Have
- You will drive a specific domain’s technical vision and architectural design, ensuring alignment with overarching architectural principles across various technology stacks.
- You will not be attached to any particular technology, and do not shy away from learning new technologies to solve problems.
- Ready to embrace Salesforce and expand your expertise, you’ll leverage your background in open-source cloud technologies and industry best practices to innovate and improve our product.
- You will design and implement robust, scalable solutions, leveraging deep expertise in agile programming, SOLID principles and Design patterns. Your focus will also be on security, performance, and maintainability.
- You will proactively identify and address technical debt and architectural bottlenecks, proposing and executing strategic action plans to improve codebase health and overall system adaptability.
- You will establish, champion, and rigorously enforce coding standards, design patterns, and best practices for the software development, including comprehensive testing strategies for non-functional requirements.
- You will lead and mentor technical teams, providing direct hands-on guidance, facilitating knowledge transfer, and fostering an environment of efficient collaboration, continuous improvement, and knowledge sharing.You will effectively collaborate with Product Managers and Designers to understand business outcomes, provide accurate effort estimations, challenge priorities, and ensure technical feasibility.
- You will develop comprehensive technical design documents, API documentation, and user stories, clearly articulating complex technical concepts to both technical and non-technical stakeholders.
- You will champion and implement continuous integration/continuous delivery (CI/CD) pipelines and Source-Driven Development practices to streamline our development lifecycle and optimise deployment efficiency.
What You’ll Achieve in Your First Year
- Within 90 Days, You’ll:
- Become an expert in the functionality and codebase of several core product modules, understanding execution flow, design patterns and their integration points within the broader tech stack.
- Acquire knowledge on Salesforce to the extent that you can start building solutions independently while applying your full-stack open-source experience to make it better.
- Complete your development plan, fully ramping up on our technology stack, established design patterns, and Sitetracker’s overarching architectural principles.
- Build strong relationships with your scrum team members, key local and international stakeholders, and relevant Product and Design counterparts.
- Deliver initial enhancements and bug fixes, demonstrating quick impact and adherence to established code quality standards.
- Actively participate in code reviews, providing constructive feedback that enhances team proficiency and aligns with defined standards.
Within 180 Days, You’ll:
- Successfully architect, build, and ship large, impactful modules and features, demonstrating adherence to scalability, performance, and maintainability requirements.
- Serve as a primary technical expert for key modules and features, actively leading architectural and design discussions during requirement and design sessions.
- Proactively identify technical debt and architectural bottlenecks within your domain, and propose and initiate strategic action plans to address them.
- Lead the team in conducting thorough root cause analyses for incidents and implementing preventative measures to mitigate recurrence.
- Collaborate effectively with Product Managers to provide technical input for prioritisation discussions and capacity planning for upcoming Program Increments.
Within 365 Days, You’ll:
- Successfully drove a major product initiative from concept to launch, showcasing seamless collaboration with Product Managers, Product Designers, and US-based counterparts, resulting in measurable customer adoption and business value.
- Demonstrably elevate your scrum team’s technical capabilities, actively mentoring senior engineers and introducing modern best practices that lead to improved velocity, code quality, and a reduction in post-release bugs.
- Measurably improve codebase health and scalability within your domain by successfully refactoring or re-architecting a critical component of the platform, resulting in tangible improvements like enhanced system performance, better developer productivity, or reduced maintenance overhead.
- Drive significant efficiencies within the team by championing process, coding standard improvements, and advocating for new technologies that enhance overall development effectiveness.
- Develop strong industry expertise in the sectors we serve, using this knowledge to inform and improve the software you develop, and serve as a primary subject matter expert for other teams in various areas of the application.
The Opportunity
This is a career-defining opportunity to tackle the pervasive challenge of data fragmentation and inefficient processes across a complex, multi-system enterprise. You will be instrumental in establishing a standardized, secure, and scalable API-led connectivity layer using MuleSoft, directly solving high-impact business problems. This role offers critical ownership of a high-visibility platform, impacting customer success and exposing you to diverse industries and complex technical challenges.
What You’ll Do :
As a Staff Integration Engineer, you’ll drive the strategic evolution of our integration landscape, moving beyond tactical point-to-point solutions to embrace strategic API product ownership. You will be responsible for defining and implementing an API-led connectivity layer, ensuring high reusability and robust governance across our critical services. Your role will demand a keen architectural vision, where you’ll apply deep expertise in modern cloud and DevOps practices to elevate our integration capabilities far beyond traditional development. You’ll also mentor and guide senior engineers, fostering a culture of technical excellence and driving the adoption of best practices, consistently building solutions with future scale in mind.
The Skills You’ll Have:
MuleSoft Expertise
+ Lead the technical evaluation and adoption of new Anypoint Platform features, such as new connectors or DataGraph.
+ Define the organization’s MuleSoft Operating Model and best practices for Runtime Fabric (RTF) and/or Hybrid deployments.
+ Drive the MuleSoft platform’s evolution, ensuring multi-year scalability and optimizing our multi-million dollar investment.
+ Drive enterprise-wide platform performance optimization and cost governance initiatives.
+ Achieve measurable vCore reduction or utilization efficiency across our MuleSoft deployments.
Architecture
+ Design and approve complex cross-domain, event-driven, or microservices architectures.
+ Act as the final technical sign-off for highly complex, high-risk, or non-obvious integration patterns.
+ Own the Integration Architecture Roadmap for a major business domain, ensuring its overall health and scalability.
+ Lead the technical selection and introduction of a new integration technology, such as a new message broker like Kafka.
+ Define and drive the enterprise-wide usage pattern for new integration technologies.
Leadership and Collaboration
+ Mentor Senior Engineers and Architects across multiple teams, elevating their skills and driving technical consistency.
+ Lead comprehensive knowledge sharing sessions or specialized integration chapters.
+ Drive initiatives to establish Engineering Excellence across the entire Integration Chapter/CoE.
+ Act as a trusted technical consultant to senior leadership (VPs/Directors) on critical integration strategy.
+ Successfully mediate and resolve major architectural conflicts between business domains, unifying technical approaches and optimizing development efforts.
Standards, Governance, & Quality
+ Define and implement an automated governance pipeline, leveraging tools like API Governance in Anypoint Platform or automated MUnit minimums.
+ Own the definition of organization-wide Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical integration services.
+ Define, implement, and automate organization-wide governance, performance, and security policies to ensure consistency and maintainability at scale.
+ Drive the strategic development and implementation of a zero-trust API security model across the enterprise.
+ Establish security as code for the entire integration layer, preventing future operational instability and technical debt.
Within 90 Days, You’ll
- Conduct a comprehensive audit of existing integration patterns and identify key opportunities to significantly increase API reusability across critical services.
- Begin defining and documenting organization-wide MuleSoft governance and security standards, laying the groundwork for automated enforcement.
- Contribute to the strategic planning for the evolution of the MuleSoft platform, focusing on initial steps for multi-year scalability.
Within 180 Days, You’ll
- Implement a fully automated CI/CD pipeline for new Mule applications, establishing a baseline for deployment efficiency and quality.
- Drive the adoption of new Anypoint Platform features, demonstrating their value and defining best practices for their use.
- Actively mentor at least one Senior Engineer or Architect, leading knowledge sharing to elevate team capabilities and technical consistency.
Within 365 Days, You’ll
- Achieve a measurable increase in API reusability metrics across critical services and customers, demonstrating tangible business value.
- Establish and enforce organization-wide MuleSoft governance and security standards, fully automating their compliance checks.
- Lead the technical selection and introduction of a new integration technology, defining its enterprise-wide usage and contributing significantly to the Integration Architecture Roadmap for a major business domain.
The Opportunity
Here’s an opportunity to shape how entire industries scale — while accelerating your own career in a role built for impact. As a French speaking Strategic Account Executive for the Benelux and French territory, you won’t just drive revenue — you’ll shape how Sitetracker continues to lead in digital infrastructure transformation across Europe. Our platform powers billions in assets and connects the future of telecom, energy, and smart cities. You’ll take ownership of a priority territory with strong product-market fit, backed by the momentum of proven success and world-class demand generation.
Our top performers aren’t just sellers — they’re enterprise advisors. They bring strategic thinking, relentless curiosity, and deep customer empathy to the table. They own outcomes, not just quotas. If you’re a bar-raising sales professional who enjoys winning new logos and are eager for autonomy, scale, and purpose, you’ll find this role unmatched in opportunity and scope. The infrastructure world is changing fast — and you’ll be at the center of that evolution by positioning Sitetracker’s leading software solution.
What You’ll Do
As a native or business level French speaker, You’ll join a rapidly scaling sales team that blends start-up agility with enterprise ambition. This role isn’t about inheriting a book of business — it’s about building one. You’ll define and execute go-to-market strategies for Benelux & France, engaging with new prospective customers, and guiding them through high-stakes decisions with precision and insight.
Every deal you drive moves the industry forward — whether it’s accelerating EV charging, upgrading telecom networks, or transforming energy deployment. You’ll orchestrate complex buying journeys across large stakeholder groups, collaborate cross-functionally with product, marketing, and services, and influence key executives on both sides. This is a quota-carrying role in a MEDDPICC sales environment, but more than that — it’s a chance to lead, innovate, and leave a mark.
The Skills You’ll Have
Enterprise Sales
Demonstrates strong evidence of success selling complex SaaS software solutions across mid size, large and enterprise businesses in France & Benelux, preferably having sold in the Telecom & Energy industries
Can clearly walk through in detail how to navigate key enterprise SaaS software deals to a successful win and the role you play within that
Won high value SaaS deal ($300k + ARR) by navigating complex buying centers and influencing executive stakeholders
Know when to engage the right partners based on the deal strategy
Evidences defining and executing territory plans with a list of top accounts and can do this for Sitetracker’s 120 top accounts according to our go-to-market strategy.
Executed flawlessly within a MEDDPICC or similar methodology, ensuring rigor and velocity across every deal cycle
Consultative Sales
Strong approach to researching effectively, understands and aligns on how a target company aligns with the company value proposition, validates how the prospect generates revenue & identifies target stakeholders.
Drives discussions around product and unique value proposition, knowing the proof points, specifically how product ties to business outcomes
Evidences understanding of building business cases & ROIs for prospects.
Executes using a consultative approach by gathering data & playing back the financial impact of the solution on the customer’s business and presents a commercial offer to a prospect tied directly to the business case justification.
Acting as a challenger and a trusted advisor by knowing the customer’s industry and business
Entrepreneurial mindset
Acting as if you are the CEO of your territory. Taking ownership of your actions and decisions, and working with speed and urgency to drive results.
Strong ability in building and developing a quality and healthy (x5) pipeline and managing that pipeline of opportunities through the entire sales cycle to a successful win.
Working with and Leading a cross-functional account team (SDR, SE, Product, Delivery, Legal, CSM) through complex sales cycles and create alignment between the internal and customer teams
Building for tomorrow by focusing on creating long-term, sustainable deals that have a lasting impact.
Within 90 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with your assigned territory and create your territory, account, and opportunity strategy
- Begin establishing your pipeline and take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and successfully articulate our story to customers and prospects
Within 180 Days, You’ll:
- Be fully executing the Sitetracker sales process, including MEDDPICC-based qualification and documentation
- Have exceptional command of the Sitetracker message and be consistently applying it in the field
- Have your territory plan and pipeline defined and aligned with revenue goals
- Be deeply engaged with prospects and customers and on track to hit your KPIs
Within 365 Days, You’ll:
- Be looking back at your first year having made measurable impact through key wins and contributions
- Meet or exceed ARR and new logo goals, while embodying quality, integrity, and respect in execution
- Be a contributor to best practices by identifying and implementing improvements to sales strategy or process
- Have built strong cross-functional relationships that contribute to your and the company’s long-term success